this functionality is applicable for users using servicely authentication (not sso) activation to activate password reset function activate application property “system password reset enabled” by setting it to true 2\ activate the following outbound notification records name purpose passwordresetrequest used to send password reset link to the email address attached to the user account that requires password reset passwordresetsuccess used to send confirmation email to the email address attached to the user account that requires password reset use you may use the password reset function two different ways from login page click on the “forgot your password?” link 2\ provide the username of the user account requiring password reset, i e your username 3\ click on the “send link to reset password” button 4\ you’ll receive an email with a link that will take you to the page where you need to provide new password for your user account then click on the “set new password” button from homepage when you are already logged on at the top banner of servicely webpage, expand on the menu that has your first name on it and click on the “reset password” link 2\ you will then need to provide your new password on this page then click on the “set new password” button