Questions

portal questions are used within docid\ bfgj8ynh1hsi8zaeyyopc to gather the necessary information required to have all of the information necessary to fufil the catalog item's workflow this could be mandatory data, approvers, or other information used by automation or service agents to resolve the request questions have a many to one (many 1) relationship with catalog items, meaning that a question can only exist on one catalog item at a time question configuration question atributes true 227,270,100 unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type question value validation a validation can be configured to restrict a question's value to be within a certain rule example below is to ensure that a date's question value/amswer is not later than 6 months from now when a catalog question's answer fails the validation, the script needs to set the validation error message to answer variable the answer variable needs to be blank if validation succeeds let validenddatemsg = ""; let todaydate = datetime(); let sixmonths = datetime() plusmonths(6); let valuedatetime = datetime(value); if (value) { if (valuedatetime isafter(sixmonths)) { validenddatemsg = "end date must be within 6 months from now"; } } answer = validenddatemsg; example on how the example validation logic above can result in if the date question was filled in on 5th march 2026 question value default a catalog question's value can be defaulted either from another question or a function or a custom logic example below is a "default from script" config for a catalog question, with logic the answer to the catalog question "mycolour" decides the default value of the catalog question let defaultstorage = "256gb"; if (questions mycolour haschanged() && questions mycolour value() == "black") { defaultstorage = "512gb"; } answer = defaultstorage; question datatypes & configuration options the following datatypes and configurations are available for questions acknowledgement acknowledgement fields allow for agreement or attestation to a specific condition when marked as mandatory, they must be selected before submission can occur boolean boolean values allow for capturing both the true or false outcome of a field booleans have two (2) available rendering options; checkbox (the default display), or switch (offering more visual distinction between true and false values) choice choice fields offer a means to create a predefined selection of choices that the end user can select from choices can be rendered as a standard choice field (the default display), or as multi choice (allowing the user to make multiple selections, similar to multiple reference fields), or radio buttons date date fields allow for selection of a date from a calendar picker date fields can be used in conjunction with validation scripts to ensure more complex logic is handled (for example, not being able to specify a date in the past) date fields have a number of default form functions ootb that allow for rapid selection of the dynamic default data, including yesterday today, tomorrow, last, this and next week, last, this, and next month, last, this and next quarter, last and next 30 days, last and next 60 days, last and next 90 days, last and next 3 months, last and next 6 months, last and next 9 months and last and next 12 months, date and time date and time fields function the same as date fields, but allow for additional selection of a time field date and time fields can be used in conjunction with validation scripts to ensure more complex logic is handled (for example, not being able to specify a date in the past) date and time fields have a number of default form functions ootb that allow for rapid selection of the dynamic default data, including yesterday today, tomorrow, last, this and next week, last, this, and next month, last, this and next quarter, last and next 30 days, last and next 60 days, last and next 90 days, last and next 3 months, last and next 6 months, last and next 9 months and last and next 12 months, decimal allows for capturing decimal data includes ootb validation of appropriate decimal fields additional render options for decimals include accounting identifies decimal values as accounting figures, including different rendering of negative numbers decimal ootb rendering rating (number) allows for numerical ratings to be captured for a field percentage renders the deicmal as a percentage rating allows the user to select a star rating for a field text removes all rendering and captures data as static text html html fields allow for rich text editing within the catalog item; useful for more complex fields or for copying+pasting from other systems integer captures data as an integer (number) and includes ootb validation of the field integers can be rendered in the same ways as a decimal field, including accounting identifies decimal values as accounting figures, including different rendering of negative numbers decimal ootb rendering rating (number) allows for numerical ratings to be captured for a field percentage renders the deicmal as a percentage rating allows the user to select a star rating for a field text removes all rendering and captures data as static text money renders the input as a money field, and includes the user's configured currency as the output format multiple reference multiple reference fields create correlation between a form to a table allowing the user to select multiple records from other tables within servicely there are many possible use cases for this, but one of the most common is for identifying approvers for the catalog item mutiple reference fields can also benefit from docid 01hgnetwa vhssq15nimw to ensure that only appropriate fields can be selected reference reference (like multiple references) fields create correlation between a form to a table allowing the user to select a single record from other tables within servicely there are many possible use cases for this, but one of the most common is for identifying approvers for the catalog item reference fields can also benefit from docid 01hgnetwa vhssq15nimw to ensure that only appropriate fields can be selected string string fields can be used to capture a single line of text from the user submitting the form text text fields can be used to capture mutliple lines of text from the user submitting the form, without any rich text editing